Within 12 hours of installation, I had a customer chat that turned into a conversion.The Chatra customer service is excellent and their desktop app simplifies your availability. Group Video Chats Setting up group video chats with your friends has never been easier.Make unlimited video calls and stay in touch with your loved ones for free!After all, that’s what small businesses are prized for. Excellent customer service and help if you need it.But being big doesn’t mean you aren’t human, or that you should disregard feedback. I’ve been using Chatra for about two weeks now and I’m very impressed!With Chatra, you get a consistent experience on all platforms and can access useful features like lead/visitor profiles, notes and saved replies. The first weekend we had this installed, it proved its usefulness. a customer that has been stuck on the checkout page for over 2 minutes will be asked if they need live assistance. Easy to use and integrates well with the Mac desktop application. I’ve been using the Chatra app for about a month and I’ve been incredibly impressed.You can switch in an instant — start a conversation in your browser then grab your i Phone to continue on the go. Terrific options for when/where you want the chat window to pop up so as not to drive your customers away, but help them when they may be “on the fence” or need assistance (like that all-important check out page.) Also, options for personalized messages, design, etc. Chatra is helping me punch above my weight in sales and marketing by engaging website visitors in a whole new way.
)We've all been that person who's standing in the corner of the bar on a Friday night fiendishly swiping left and right — whether it's because we're bored, drunk, or lonely is irrelevant.Email is still the best lead nurturing channel out there. An auto-message like “Hey, can we help you with anything?” could be the difference between a long lasting relationship and a lost opportunity.This was the exciting text message Teresa Lashley sent out to what she thought was a group of close friends and family.